Privacy policy
Last updated
Prime Car Detailing Rockingham follows the Australian Privacy Principles set out in the Privacy Act 1988.
Who's collecting it
Prime Car Detailing Rockingham cleans cars on the spot around Rockingham, Western Australia. "We", "us" and "our" below all refer to Prime Car Detailing Rockingham. Questions go to (08) 6186 7417.
What ends up with us
Everything you put into the quote form reaches us. That can include:
- your name
- a phone number to call you back on
- where the car is
- an email address, but only if you choose to add it
- the make, model and size of the car, and its condition
- photos of the car
- which services you tick, your preferred timing and anything typed in the notes box
We also log the date and time of each request and the page you sent it from. Phone calls are handled the same way: what you tell us, we note down.
Our web host also keeps server logs. These hold your IP address, the kind of browser you're on and which pages loaded, so problems and attacks can be spotted.
Why we need it
We use your details to price the job, get the quote to you, arrange a day and keep track of jobs we've done. Your details are never sold, rented or traded.
Outside services
Three outside services sit behind the site. They are the web host, a secure database that holds each request, and an email service that sends requests to us. They're only allowed to touch your details to do that work for us.
We'll also release information when the law requires it.
Data held overseas
Part of that data may sit on computers outside Australia, for example in America. We stick with providers that encrypt data on the move and lock down who can reach it.
Cookies and visitor stats
We might run Google Analytics to count visitors and see which pages they read. It relies on cookies and picks up your device type, browser and rough whereabouts. Your name and number stay out of it.
To block it, turn cookies off in your browser or install the add-on Google provides at https://tools.google.com/dlpage/gaoptout
The quote form's spam filter may also drop one cookie in your browser. It doesn't hold anything about you.
How long it's kept
Your details are kept until the quote, the job and our records are done with them. Then they're deleted or made anonymous.
Getting a copy or a correction
Phone (08) 6186 7417 for a copy of what we have on file about you, or to get something fixed. We'll get back to you inside 30 days.
If you're not happy
Tell us first if you think we've mishandled your details, so we can sort it out. Still unhappy after that? Contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.
Changes
When we change this policy, we change the last updated date as well.